Fully Supported Bias.
UPDATE: The article in question has been removed. The cached version is still available to read via Google. Bear in mind that Peter made many positive comments about Ubuntu and its ease of use and with the exception of a support issue, detailed later in this post, the article was in itself positive. There are many worthwhile and appropriate articles on that site, such as this one about Document Formats.
The Ubuntu-UK Mailing list has recently been discussing Peter Scargills post about Linux and Open Source software. As a member of the Federation Of Small Business and the Ubuntu community, as well as a self employed business man I feel particularly unimpressed with Peters position on this topic.
The Federation of Small Business is an organisation which I feel every self employed individual , small and medium sized business should take part in. The value of support, contacts and networking within the FSB are incomparable to the cost of membership and the fact it is there is an assurance of support for me. The additional oversight and review that the FSB provide in interaction with Government and Policy provide a measure of assurance that a greater community is supporting me and you in our own business endeavours.
This is why I feel it should not be the position of the FSB IT Committee to be writing or commenting in just such as way as the recent posts. I do not expect the FSB IT Committee to be reviewing and making suggestions about technology especially from the level at which that particular post has been written. I would hope the IT Committee would be taking time to consider issues such as software patents, IP rights, e-commerce taxation and data protection and in turn writing and commenting about how those issues impact on every small and medium sized business out there.
Recently Jo Parker and Suzy Miller of Certain Shops asked me to help them with their own IT Strategy and they were very interested that there is a large amount of valuable and effective software which does not lock them down to a particular vendor or future direction. Having used Ubuntu desktop for the last two weeks Jo Parker was very kind in sending me this comment.
“I am not at all technically minded and I have been using Ubuntu now for 2 weeks and I am finding it,incredibly easy and user friendly. Initially I was nervous about making the change and because it took me a while to master Windows and Outlook Express I didn’t want the hassle of learning something new.
Nik gave me a quick and simple lesson on how to use it and left me to experiment (safe in the knowledge that I could call him if I needed to). I was up and running confidently and quickly and have had no problems at all. It is fantastic. ” Jo Parker, Certainshops.
I have plenty of clients whom are using Open Source, Microsoft and Apple products jointly and without issues in interconnection or sharing of data and information. Whilst they make use of my own services to help them in delivery they tend towards the low end of maintenance and support requirements for exactly the reasons that Linux Enthusiasts keep expounding.
Peter you mention that finding support for Linux is difficult; all I can suggest is that if you are having trouble with an IT platform and its integration then I recommend Canonicals support package which other then being fantastic value for an SME will also give you access to the IT support answers you and other SMES may require. Alternatively you can contact me directly and I will be happy to help.
Thanks for reading.