The A is for Annoyance.

I can see that Microsofts new tool to help improve customer satisfaction and increase machine performance is rapidly going to become the bane of every IT support professional. I can understand the need to ensure that a user is applying good software patches on top of good software but not when the check being carried […]

Read More

Google is not your friend, and neither are they that suggest it is.

Join many IRC channels, Web forums or Mail lists in order to seek help or assistance with a particular problem or issue and there is a very good chance that you may be referred back to Google. Sometimes, unfortunately all to regularly in the open source community, you’ll be encouraged to JFGI. I have been […]

Read More