A new client ( lets call them client ) has come to me following the dramatic reduction in quality of service and support from their webhosting company. The client has requested that IÂ rescue their domains and their website. This is an extract from the email that I sent to the client , including explanations […]
This is not a post about SPAM with its obligatory picture of Hormels finest product. This is a post about Service level agreements and the value of feedback. Recently a client changed their Internet Service Provider. Those in the technical know how will understand that this involved more than a change of username and password […]