Escape from L.A ( Lost Accounts )

A new client ( lets call them client ) has come to me following the dramatic reduction in quality of service and support from their webhosting company. The client has requested that I  rescue their domains and their website. This is an extract from the email that I sent to the client , including explanations […]

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Return to Sender.

This is not a post about SPAM with its obligatory picture of Hormels finest product. This is a post about Service level agreements and the value of feedback. Recently a client changed their Internet Service Provider. Those in the technical know how will understand that this involved more than a change of username and password […]

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